2. Direct Database Connection Settings

fmPreferences - fmDirectConnection

Store Manager requires direct MySQL database connection. Most of the hosting companies allow direct connections to MySQL database.

However, in most cases you have to go to your control panel and add your home/office computer IP address or domain name to

Access List. Access list is a list of IP addresses allowed to access MySQL port 3306 from outside. This option can be found under MySQL settings.

Feel free to ask your hosting support to assist you in enabling direct MySQL access, they must help you since it is trivial task.

To configure direct connection to your remote database, follow a few steps listed below:

  1. Open Tools -> Preferences -> Database connection.

2. Enable Direct connection to remote database check-box.

3. Specify the following Remote Database Connection Settings:

        • Host (Server address) - Usually it is your website name like "mywebsite.com" (do not include http://www. prefix); you may use IP address as well. Please check your store server parameters (see configure.php or config.php, most likely you can find it at your store /includes directory). At the bottom you can find your database server name (host).
  • define('DB_SERVER', 'localhost');
  • If any is defined here (like 'http://www.servername.com'), you should use this one (servername.com).
  • If it is defined as 'localhost', it means you should use your server name.

Your server name is defined in configure.php or config.php at the top:

        • define('HTTP_SERVER', 'http://www.mywebsite.com');
        • Port - 3306 is used in most of the cases (please ask your hosting provider to check if the one is used).
        • MySQL Version - Most of the hosting companies have 4.1 or 4.0, but some of them may have 5.x version. You can use Auto if you're not sure which one is used.
        • User name (login), Password and Database (name) - Specify your username, password and database name.

You can find them at the bottom of configure.php or config.php file:

  • define('DB_SERVER_USERNAME', 'admin'); //here your User Name (login) is defined
  • define('DB_SERVER_PASSWORD', '123456'); //here your password is defined
  • define('DB_DATABASE', 'database_name'); //here your database name is defined

Also you may type database name manually or use browse button to see the list of available databases and select the one you need from the drop-down list.

Tip: Use the Test Connection button to verify if all settings are correct and connection to your remote database is possible.

Click 'OK' to save this entry, close Preferences to connect to your database, or click cancel to discard this entry.

Also you can use Database Connection Wizard to setup your connection or make Database backup/Restore selecting the corresponding actions from the drop-down.

If you're unable to connect to remote database, here are a few key items to check.

If you got "SQL ERROR: Access denied for user 'admin'@'' (using Password: YES)" notification (where 'admin' is your username and '' is your IP) you have to add your IP address to the Access List and allow direct MySQL connections. Please see an article to find out how to add your IP to the Access List.

Access denied